Ensuring you have an efficient back office team is vital to running a reliable and cost-effective business. Our virtual assistant services allow you to have either a live call answering solution that will transfer a call or take messages in absences or a non-voiced option for back-end operations meaning your business is always available to customers.

Your dedicated virtual assistant will be matched to your business and your requirements and will answer any calls or emails with your company name and a tailored script that you will approve before our team take live calls. Whether you are a sole trader or an MNC, we have a solution that will suit your business needs and our staff can be trained on your company systems, if required, so that continuity of service can be maintained.

This means that non-essential business or personal tasks are taking off your plate which can only benefit your essential business processes.

Just some of the services we offer:

• 24/7 Inbound call/switchboard management.
• Email management and response.
• Social media management.
• Live web chat services.
• Message-taking and delivery.
• Appointment taking and diary management.
• Book accommodation & travel arrangements both nationally and internationally.

Make sure all your business calls are dealt with professionally and all leads are transferred with ease and efficiency. Our tailored solutions will ensure that your business runs smoothly.

Our support packages are completely flexible and can be switched on or off or set for specific times – e.g. overnight call answering system or for specific projects which may lead to an increase in phone and/or web traffic.

Contact us to discuss your requirements.