There are several misconceptions surrounding Virtual assistants including that they are a ‘luxury’ for large businesses or that it is better to have a physical assistant than to be outsourcing a potentially key business process to someone outside of your company.

Here at CLCA Call Direct, we believe that a virtual assistant can become an integral part of your company no matter the size or if you are simply looking for someone for a specified project.

So, what is the truth?

Well, there are some indisputable facts that mean that a virtual assistant trumps a physical assistant:

• It takes time, money and resources to find the right physical assistant. It takes your recruitment team their time to whittle down relevant candidates that may not fit in with your team dynamic after all of that. Our virtual assistant service takes away this problem.
• Physical assistant cost a lot more! Outsourcing the role to a virtual role can cost a fraction of the cost.
• Using a virtual assistant service gives you flexibility with the role to match it to specific projects or as a cover for a physical assistant. This also helps with scalability whether in an SME or an MNC.

If these are starting to make you think more seriously about using a virtual assistant over a physical assistant, then the next area to consider is what a virtual assistant can manage.

How can we help?

Ensuring you have an efficient back office team is vital to running a reliable and cost-effective business. Our services allow you to have either a live call answering solution that will transfer a call or take messages in absences or a non-voiced option for back-end operations.

Just some of the services we offer:

• 24/7 Inbound call management.
• Email management.
• Social media management.
• Live web chat services.
• Message-taking and delivery.
• Appointment taking and management.

Make sure all your business calls are dealt with professionally and all leads are transferred with ease and efficiency. Our tailored solutions will ensure that your business runs smoothly.

What next?

Get in touch with us today to discuss your requirements. We work closely with our clients and invest the time to understand their business processes, goals and aspirations and from this. This unique understanding of businesses allows us to tailor a structured account implementation.

www.clcacalldirect.com | enquiry@clcacalldirect.com | +44 (0)333 600 5005