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or if you have a question,
please contact us.
A product recall is something that few companies plan for and is something that you would hope to avoid. However, it does happen and it is important to react quickly and effectively. Maintaining a positive brand image is key to a successful business and how you respond to a crisis, often impacts on this.
Our team of experienced professionals allows your in-house staff to remain in their current job roles ensuring the day-to-day running of your business remains constant.
The main goal is to retain your customers’ loyalty to your company and our services can provide domestic and international support to allow customers to be contacted at a convenient time for them in what can potentially be a distressing time.
Our recall strategy:
If your recall includes a full or partial refund or a compensation package, we are able to fulfil this requirement through the Elavon partnership we have set up.
We are able to take on products from all industries but we specialise in: